1. Go to firmware.rexingusa.com and download your device latest firmware to the Micro SD card.
  2. Insert memory card into the unit.
  3. Connect power cord.
  4. Hold power button for 5 seconds, release power button for 5 seconds, then hold power button for 5 seconds again, then release power button.
  5. Wait for 1 minute. After your camera updates the logo on the screen, format the SD card.
  6. Hold Power button to reboot.  Now your unit is ready for use.

Attention: If this troubleshooting does not fix your problem, please contact us about our warranty.