Note: This blog post has been updated to show how to troubleshoot app connectivity issues

Wi-Fi Connect We have implemented Wi-Fi functionality into our products which allows you to view your recordings and send them to your mobile device using our Rexing Connect App. To learn how to connect via Wi-Fi check out the instructions & videos below.

Wi-Fi Troubleshooting

 

If you bring up the REXING Connect App and cannot connect your phone to the dash cam please

Turn OFF Wi-Fi Assist

How to disable Wi-Fi Assist

For Apple iOS devices:

1.) Go to your phone settings -> Press Cellular -> Scroll all the way down -> Turn off Wi-Fi Assist  

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Apple iOS Instructions

2.) Connect your phone to the camera’s Wi-Fi and then open up the REXING Connect app and press Connect.

 

For Android Devices:

1.) Go to your phone settings -> Connections -> Press Wi-Fi -> Tap the 3 ascending dots in the top right hand corner -> Advanced -> Turn off “Switch to Mobile Data”    

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Android Instructions Part 1

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Android Instructions Part 2

2.) Connect your phone to the camera’s Wi-Fi and then open up the REXING Connect app and press Connect.

**If you cannot see the SSID (Network Name) In the Wi-Fi Settings**

Physically move to another location as there might be some Wi-Fi Interference at your location.

*If you are experiencing any other issues or cannot get your problem resolved please contact our live customer support team at care@rexingusa.com

NOTE: Although we suggest using your Rexing Connect App, where we have a thriving community of dash cam video users, you can also try downloading a 3rd party app called Timacam which is also supported by our cameras.

Catch you on our next blog!

– Rexing

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