Note: This blog post has been updated to show how to troubleshoot app connectivity issues
Wi-Fi Connect We have implemented Wi-Fi functionality into our products which allows you to view your recordings and send them to your mobile device using our Rexing Connect App. To learn how to connect via Wi-Fi check out the instructions & videos below.
Wi-Fi Troubleshooting
If you bring up the REXING Connect App and cannot connect your phone to the dash cam please
Turn OFF Wi-Fi Assist
How to disable Wi-Fi Assist
For Apple iOS devices:
1.) Go to your phone settings -> Press Cellular -> Scroll all the way down -> Turn off Wi-Fi Assist
Apple iOS Instructions
2.) Connect your phone to the camera’s Wi-Fi and then open up the REXING Connect app and press Connect.
For Android Devices:
1.) Go to your phone settings -> Connections -> Press Wi-Fi -> Tap the 3 ascending dots in the top right hand corner -> Advanced -> Turn off “Switch to Mobile Data”
Android Instructions Part 1
Android Instructions Part 2
2.) Connect your phone to the camera’s Wi-Fi and then open up the REXING Connect app and press Connect.
**If you cannot see the SSID (Network Name) In the Wi-Fi Settings**
Physically move to another location as there might be some Wi-Fi Interference at your location.
*If you are experiencing any other issues or cannot get your problem resolved please contact our live customer support team at care@rexingusa.com
NOTE: Although we suggest using your Rexing Connect App, where we have a thriving community of dash cam video users, you can also try downloading a 3rd party app called Timacam which is also supported by our cameras.