Support and FAQ
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Support and FAQ

User Manual

Download GPS Player

Register your camera

Submit a warranty request

Frequently Asked Questions

How many hours of recording can I get with both cameras?

At 3-channel Full HD (1080p + 1080p + 1080p) resolution, you can get approximately 4 hours of recordings to a 64GB memory before it begins looping over the oldest unlocked files.

How do I use the Wi-Fi feature?

Wi-Fi Connect allows you to see a live view of your camera screen and copy files from your camera to your mobile device using an app interface. For instructions on how to get started, check out our blog post on the topic.

How do I format the memory card?
To format the memory card, you can use the Format function in the Setup Menu. To do this, first make sure you are not recording. Then, press the MENU button twice to access the Setup Menu. From there, use the MIC button to scroll down to Format. Use this video as a reference.
How do I view my recordings?

To view videos on your mobile device, you can use the Wi-Fi Connect feature. To play back your videos on the camera, you can use the Playback Mode. To view videos on your computer or mobile device, remove the memory card with your recordings from the camera, then access them on your device using a card reader. You can also use the included mini-USB computer cable to connect your camera directly to your computer to read the files off the memory card. For more details, please check out the section of the manual titled “Playback Mode”.

Can I record while parked?

To record while your car is parked, you need to make sure the camera is wired to a source that provides power even while the car engine is off. While some cars have a cigarette lighter port that always provides power, other cars require you to use a hardwire kit to connect to an always-on fuse. Check out the hardwire kit here.

How does the camera mount to the car?

The package includes two mounting options. The first is a 3M adhesive pad and a plastic mount piece. The 3M pad is used to stick the mount to the windshield. The camera can then slide down into the mount piece to be secured to the windshield, and can be easily removed from the mount as needed. The second option is the suction cup mount, which allows for greater range of movement of the unit and can be removed easily from the windshield if needed.

How does the interior camera record?

Video from both the interior and exterior cameras is saved to the same location on the memory.

How does the camera function in hot climates?

The S1 Pro is intended to operate in temperatures up to 140°F.

Video Guides

Getting Started

Updating Firmware

Formatting the Memory Card

Need help with something else?

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