Support and FAQ


Support and FAQ

Read the user manual

Activate your SIM card

Register your camera

Smart Connect

Frequently Asked Questions

What type of memory card do I need for recording?

The S800 requires a micro SD memory card with a Class 10 / UHS-I or higher speed rating. The camera supports cards up to 128GB. It’s also important that the memory card you choose is built for dash cam use, which is why we specifically recommend cards which have that designation. Please check our latest card recommendations for help choosing a card.

How many hours of recording can I get with both cameras?

At Full HD (1080p) resolution, you can get approximately 7 hours of recordings to a 64GB micro SD card before it begins looping over the oldest unlocked files.

How do I use the Wi-Fi feature?

Wi-Fi Connect allows you to see a live view of your camera screen and copy files from your camera to your mobile device using an app interface. For instructions on how to get started, check out our blog post on the topic.

How does the camera mount to the car?

The package includes two mounting options. The first is a 3M adhesive pad and a plastic mount piece. The 3M pad is used to stick the mount to the windshield. The camera can then slide down into the mount piece to be secured to the windshield, and can be easily removed from the mount as needed. The second option is the suction cup mount, which allows for greater range of movement of the unit and can be removed easily from the windshield if needed.

How does the interior camera record?

Video from both the interior and exterior cameras is saved to the same location on the memory card.

Need help with something else?

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