V1P BasicSupport and FAQ
Support and FAQ
Read the user manual
Download GPS Logger software
Register your camera
Submit a warranty request
Frequently Asked Questions
The V1P requires a micro SD memory card with a Class 10 / UHS-I or higher speed rating. The camera supports cards up to 256GB. It’s also important that the memory card you choose is built for dash cam use, which is why we specifically recommend cards which have that designation. Please check our latest card recommendations for help choosing a card.
How many hours of recording can I get with both cameras?
To record while parked, use the parking monitor function. If you can’t find this function on the camera, you may need to update to the latest firmware. Check out this guide on how to do so.
The package includes a 3M adhesive pad and a plastic mount piece for the front camera. The 3M pad is used to stick the mount to the windshield. The front camera can then slide down into the mount piece to be secured to the windshield, and can be easily removed from the mount as needed. If you are looking for an alternate mounting option, check out the suction cup mount accessory. For the rear camera, there is a 3M adhesive pad already mounted to the camera, you just need to peel off the sticker and place it to the rear windshield.
How does the rear camera record?
The rear camera is powered through its connection to the front camera unit. Video from the rear camera is saved to the same location on the memory card used in the front camera.
Why is the rear camera image mirrored when I look at it on the display?
By default, the Drawing After Mirror function is enabled to provide a perspective that matches that of a rear view mirror. This makes it easier to comprehend the point of view when using the rear camera as a backup camera. Having this setting enabled will not cause recorded video to be mirrored, only the display will be affected. If you need to disable this setting, you can do so in the Video Menu. Check the manual for more details.
Can I extend the reach of the rear camera cable?
Yes, you can extend the rear camera cable length with the use of a 3.5mm male-to-female extension cable.